FAQ
Questions, answered
Everything you need to know about the tools, your websites and your plan.
Is there really a free plan?
Yes. The free plan covers one website and includes the traffic overview plus a set of free tools. No card is needed and it never expires.
How do I add my website?
After you sign up, add your domain and paste one short line of code before the closing </head> tag. You can also verify with a meta tag, a small file or a DNS record.
Does the analytics use cookies?
No. The tracker sets no cookies and never stores visitor IP addresses, so in most places you do not need a cookie banner for it. Visitors are counted with a daily rotating, anonymous hash.
Will the tracking code slow my site down?
The script is a few kilobytes, loads asynchronously and does not block your page from showing.
Why do some tools need verification?
Deeper checks like the exposed-files scan and change monitor look closely at a site, so they only run on websites you have proven you own.
Can I cancel anytime?
Yes. Cancel from your account page in two clicks. You keep paid features until the end of the period you paid for, then move back to the free plan.
Which payment methods do you accept?
All major credit and debit cards through Stripe, and PayPal. We never see or store your card number.
Can you fix the problems for me?
Yes. Our experts offer fixed-price services like malware cleanup, speed tuning and SEO fixes. Order them from the Expert help page.
See what is really happening on your website
Free plan, one website, no card needed. Upgrade any time.